If you are still having problems, then next thing to look at would be another program causing a conflict with Internet Explorer. You can test this by doing a clean boot: (if you have Windows Explorer crashes, test these with a clean boot as well)
Click Start
Type msconfig into the search field (if using Windows XP you will need to click Run… then type in msconfig)
Press Enter on your keyboard
Click Continue on the User Account Control (If prompted)
Click Selective startup
Uncheck Load startup items
Click the Services tab
Check the Hide all Microsoft services box
Click Disable all
Click OK
Click Restart Now
Download and Install the Windows 10 Update Assistant
The Windows 10 Update Assistant is a tool developed by Microsoft that helps users upgrade their Windows 10 operating system...
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